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COVID Reopening

Dear Guest,

Thank you for considering The Keadeen Hotel. We are delighted to be opening our doors once again after almost 4 months closure with a limited service on the 1st July 2020

Due to ongoing COVID restrictions, your experience at The Keadeen, as with other hospitality businesses, will be a little different to what you are accustomed to. Please continue reading to give you information on the new limited services offered. We apologise for any incovenience in advance and please be assured that we hope to provide you with the best possible experience, as we have striven to do in 50 years of serving customers and guests. All staff have been properly trained in social distancing and PPE procedures for your and their safety.

Thank you for your custom and for understanding the necessary precautions we must take to keep our customers, guests, staff and community safe.

The below restrictions and limited service may be changed in time. We hope that this can change sooner rather than later, and we can resume normal service as soon as possible.

 

 

Dining:

We are currently not offering a lunch service until restrictions are sufficiently lifted (except Sundays from 12.30pm). There are no facilities for tea/coffee, or light offerings (ie sandwiches/tea/coffee) until further notice. As such, the hotel is effectively closed to non-residents until the dining time of 5.30pm each day (excl. Sundays). The hotel will not be open to the public unless for dining-only purposes (see times below). We will remain closed all day to non-residents on Mondays & Tuesdays.

We will offer Dinner-only service Wednesdays-Saturdays with a number of sittings each day (5.30pm, 6.30pm & 7.30pm) and Sundays 12.30pm-7.30pm (hourly sittings). These sittings may be reduced/increased based on demand. Pre-booking is encouraged as there is limited available space and ask that you please arrive at time of booking only. There is no space to congregate before or after dining time.

Dining is restricted to maximum 6 persons per booking/table and Customers are required to vacate their table and the premises (if non-resident) after 1hr45m (105min).

 Residents will be provided with a limited room service-only dinner offering from 6pm-8pm on Mondays & Tuesdays.

Please pay by card where possible.

A limted Breakfast between 7.00am-9.30am offering is provided to residents only each morning. Pre-booked times may be required.

Common Areas - Bar/Lounge:

All Bar, Atrium, and Lounge facilities are currently in use for dining ONLY (see "Dining" above) and only during the above times. Unfortunately there will be no service available for Tea/Coffee or light meals/snacks/sandwiches/Afternoon Tea/casual meetings until further notice. Congregating outside of your dining group/unit is actively discouraged. Please do not be offended if you are asked to comply with a direction of staff or management as it is only done so in the interest of your and others’ health and safety and in line with continuing restrictions. Dining is restricted to parties of maximum 6 persons per booking.

Housekeeping:

All guest rooms will have been thoroughly cleaned and sanitised before your stay. We may use a disinfectant “fogging machine” in guest rooms on departure in order to ensure your health & safety. All common areas and facilities are cleaned and sanitised within regulations.

Housekeeping services are limited during the COVID restrictions. If you are staying more than one night there will not be a daily housekeeping service (ie fresh towels/linen/room refresh). Sufficient towels and tea/coffee facilities are provided for your length of stay. We would kindly ask that you put all soiled towels and linen into the laundry bags provided and leave them outside your room before departure.

Check-In/Out:

Check-in/out will be contact-free. We may require full payment in advance of your stay or at check-in, preferably by card. Please leave your keycard in the box provided at reception at check-out.

Leisure Centre:

We hope to open The Club Health & Leisure with limited services and subject to health restrictions from 20th July. Pre-booked slots may be required for gym & pool use. The Hot Tub, Sauna, and Steam Room will remain closed until further notice. Visit this page for updates. 

The Beauty Rooms 

The Beauty Rooms will reopen on Thursday 2nd July. Please call +353(0)45444103 or email: beauty@keadeenhotel.ie for booking.

Social Distancing:

Please adhere to social distancing when indoors and using common/dining areas where possible. Wearing face masks is not mandatory but would be very much appreciated. Some areas are protected with plexi-glass to minimise contact and staff may wear PPE for your and their safety.

Hand Sanitisers:

Hand sanitisers are provided throughout the hotel for customers and staff. We would ask you to avail of these as much as possible.

Restrooms:

Restrooms are cleaned and sanitised regularly. Please adhere to social distancing when possible. Please wash your hands after use of the restrooms.

 Meetings/Events:

Please contact sales@keadeenhotel.ie

Thank you for choosing to stay or dine with us in this uncertain, strange, and difficult time. We assure you that we will return to normal service once it is safe to do so for all our guests, customers, staff, and the wider community.

We look forward to welcoming you to The Keadeen