WE REOPEN ONCE MORE FROM 4th SEPTEMBER 2020. BELOW RESTRICTIONS REMAIN IN PLACE FROM FRIDAY 4TH SEPTEMBER
Thank you for considering The Keadeen Hotel. We are delighted we have opened our doors after almost 5 months closure since March 2020. Following a further regional closure within Counties Kildare, Laois & Offaly from 8th August 2020 and Kildare alone for 3 weeks we have once again reopened with a limited service, (detailed below) FROM FRIDAY 4TH SEPTEMBER 2020
Due to ongoing COVID restrictions, your experience at The Keadeen, as with other hospitality businesses, will be a little different to what you are accustomed to. Please continue reading to give you information on the new limited services offered. We apologise for any incovenience in advance and please be assured that we hope to provide you with the best possible experience, as we have striven to do in 50 years of serving customers and guests. All staff have been properly trained in social distancing and PPE procedures for your and their safety.
Thank you for your custom and for understanding the necessary precautions we must take to keep our customers, guests, staff and community safe.
The below restrictions and limited service may be changed in time. We hope that this can change sooner rather than later, and we can resume normal service as soon as possible.
We are currently not offering a lunch service until restrictions are sufficiently lifted (except Sundays from 12.30pm). There are no lounge facilities for tea/coffee, or light offerings (ie sandwiches/tea/coffee) until further notice. As such, the hotel is effectively closed to non-residents until the dining time of 5.30pm each day (excl. Sundays). The hotel will not be open to the public unless for dining-only purposes (see times below). We will remain closed all day to non-residents on Mondays & Tuesdays.
We will offer Dinner-only service with a number of sittings each day Wednesdays-Saturdays (5.30pm, 6.30pm & 7.30pm) and Sundays 12.30pm- 3.30pm & 6pm-7.30pm (varied sittings). The number of sittings may be reduced/increased based on demand. Pre-booking is encouraged as there is limited available space and ask that you please arrive at time of booking only. There is no space to congregate before or after dining time.
Currently dining is restricted to maximum 6 persons per booking/table and Customers are required to vacate their table and the premises (if non-resident) after 1hr45m (105min).
Residents will be provided with a limited room service-only dinner offering from 6pm-8pm on Mondays & Tuesdays.
Please pay by card where possible.
A limted Breakfast between 7.00am-9.30am offering is provided to residents only each morning. Pre-booked times may be required.
Residents - Bar
Residents must book a sitting for bar service only if dining in the hotel also. Residents may book a table for pre-dinner drinks for one hour prior to dining AND one hour post-dinner. The table for drinks is not located in the main bar and is separate from the dining area.
Common Areas - Bar/Lounge:
All Bar, Atrium, and Lounge facilities are currently in use for dining ONLY (see "Dining" above) and only during the above times. Unfortunately there will be no lounge service available for Tea/Coffee or light meals/snacks/sandwiches/Afternoon Tea/casual meetings until further notice. Congregating outside of your dining group/unit is actively discouraged. Please do not be offended if you are asked to comply with a direction of staff or management as it is only done so in the interest of your and others’ health and safety and in line with continuing restrictions. Dining is restricted to parties of maximum 6 persons per booking for a maximum stay of 105 minutes (1hr 45min).
All guest rooms will have been thoroughly cleaned and sanitised before and after your stay. We may use a disinfectant “fogging machine” in guest rooms on departure in order to ensure your health & safety. All common areas and facilities are cleaned and sanitised within COVID guidelines regulations.
Housekeeping services are limited during the COVID restrictions. If you are staying more than one night there will not be a daily housekeeping service (ie fresh towels/linen/room refresh). Sufficient towels and tea/coffee facilities are provided for your length of stay. We would kindly ask that you put all soiled towels and linen into the laundry bags provided and leave them outside your room before departure.
Check-in/out will be contact-free. We may require full payment in advance of your stay or at check-in, preferably by card. Please leave your keycard in the box provided at reception at check-out.
The Club Health & Leisure centre will open to members & residentswith limited services and subject to health restrictions from 20th July.
At present only the gym and pool are available. The Hot Tub, Sauna, and Steam Room will remain closed until further notice.
Residents will need to book their gym/pool session at the Leisure Club reception or by ringing Ext 329 from their room.
Please come to the gym ready as changing and shower facilities will not be available.
The water fountain will not be available initially, but there is a vending machine at the leisure reception which supplies water. Card and cash is accepted.
As numbers are restricted in our changing areas, residents are asked to come to the pool with their bathing suits on. Please bring towels from your room; extra towels are available if needed. Swim hats must be worn in the pool; they can be purchased for €2 at the Leisure Club reception. We recommend you shower in your room before and afterwards for your own comfort, especially at busy times.
The Beauty Rooms
The Beauty Rooms are closed until further notice. Please check back here or visit The Beauty Rooms Facebook Page.
Please adhere to social distancing when indoors and using common/dining areas where possible. Wearing face masks is not mandatory but would be very much appreciated. Some areas are protected with plexi-glass to minimise contact and staff may wear PPE for your and their safety.
Hand sanitisers are provided throughout the hotel for customers and staff. We would ask you to avail of these as much as possible.
Common area restrooms are cleaned and sanitised regularly. Please adhere to social distancing when possible. Please wash your hands after use of the restrooms. Hand sanitisers are provided outside restrooms - please use before and after use of the restrooms.
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Thank you for choosing to stay or dine with us in this uncertain, strange, and difficult time. We assure you that we will return to normal service once it is safe to do so for all our guests, customers, staff, and the wider community.
We look forward to welcoming you to The Keadeen